Coat of Arms
Namibian Constitution

Directive Relating to Child Protection Response during COVID-19

Government Notice 120 of 2020

  • Published in Government Gazette no. 7214 on 15 May 2020

  • Assented to on 12 May 2020
  • Commenced on 15 May 2020

  • [Up to date as at 22 May 2020]

Under regulation 14(1) and (3) of the State of Emergency - Covid-19 Regulations published under Proclamation No. 9 of 28 March 2020, with the authorisation of the President and the approval of the Attorney-General, I issue the directive set out in the Schedule.D. SiokaMinister of Gender Equality, Poverty Eradication and Social Welfare

1. Definitions

In this directive, a word or expression to which a meaning has been given in the Regulations or the Act has that meaning, and unless the context indicates otherwise -"cluster" means the cluster on Gender Equality, Poverty Eradication and Social Welfare in the Office of the Vice President;"designated social worker" means a control social worker, a chief social worker, a senior social worker or a social worker listed in Annexure 1 to this directive;"national level supervisor" means a control social worker, or a person designated by the cluster as such;"the Act" means the Child Care and Protection Act, 2015 (Act No. 3 of 2015); and"the Regulations" means the State of Emergency - Covid-19 Regulations published under Proclamation No. 9 of 28 March 2020.


2. Purpose of this directive

The purpose ofthis directive is to:(a)provide a general framework on how to deal with children in an emergency situation, taking into account their physical and psychological vulnerabilities and associated risks;(b)address challenges and provide guidance on how to respond to child related cases of Covid-19; and(c)ensure effective and efficient coordination and management of child protection services during the Covid-19 state of emergency.


3. The response plan

(1)The cluster is the overall lead in child protection.
(2)There will be two complementary parallel response streams for child protection, one at the national level and one at the regional level.
(3)The national level must provide guidance, support and supervision to regional level teams of social workers and administrative officers.
(4)Designated social workers in all the 14 regions must lead the response after they receive a direct referral for child protection from a stakeholder or a community member.
(5)Designated social workers must manage direct referrals for child protection and ensure timely and effective linkages to services.
(6)The cluster must undertake its role as the overall lead in all cases involving child protection in accordance with:(a)the Act;(b)relevant Case Management Processes; and(c)the applicable Standard Operating Procedures that are in place.
(7)National level supervisors must provide supportive supervision and guidance on integrative services and management to assist with the effective rolling out of sustainable and harmonised systems of care services for children.
(8)The payment of state grants referred to in Chapter 16 ofthe Act that are currently in existence must continue.
(9)For the purposes of sub-directive (8), service providers at pay points must ensure that relevant prevention services in terms of section 130 ofthe Act are applied.


4. Procedures for referral of children

(1)The first point of response to children in need of protective services is the 116 or 106 helplines or reporting the matter to the nearest police station.
(2)A helpline official or a police officer must connect the reported case to a designated social worker who must manage the case in accordance with the provision of the Act.
(3)The cluster must assign a designated social worker for each region to oversee all cases of children in that region who are 18 years of age or less and in need of protective measures in accordance with Chapter 15 of the Act.
(4)The national level supervisors must immediately inform the Director of Child Care and Protection about specific emergency cases that require special interventions such as:(a)households without any parental supervision or child headed households;(b)children living and working on the street;(c)children who are infected with the COVID-19; and(d)households with children in need of nutritional support or any emergency assistance during the State of Emergency period.


5. Acute cases

(1)A designated social worker must immediately refer an acute case to the Director of Child Care and Protection.
(2)For the purposes of this directive, a case is an acute case if the parents of a child have been removed for isolation purposes or the parents of a child have passed away due to Covid-19 infection.


Annexure 1

The cluster


Contact details for social services from Gender Equality, Poverty and Eradication Social Welfare Cluster

Name & SurnameRegion/officePositionTelephone noNational CoordinatorMrs H. Andjamba, Director Child Care and Protection, 0811295219Khomas RegionMs. C. ManghonoKhomas Control Social worker0812430744Ms. L. UirasWindhoekChief Social Worker0812489383Mr. B. KaveruaASCSenior Social Worker0812417901/ 0814786574Ms. E. ViallG.B.P.V.USocial Worker0812291024Ms. C. KavitaHead OfficeSocial Worker0813413502Ms. S. ShaamenaHead officeSocial Worker0814882941Ms. G. SimasikuASCSocial Worker0816605289Mrs. A. MupupaG.B.P.V.USocial Worker0816605279Ms. P. ShipundaG.B.P.V.USocial Worker0813788249Ms. M. AipingeOtjomuiseSocial Worker0816056578Ms. P. FerisASCSocial Worker0814683683Hardap RegionMs. C. ManghonoHardapControl Social Worker0812430744 Ms. S. MuhindaMarientalSenior Social worker0813388269Ms. L. PaulusGibeonSocial worker0812352739Ms. H. IndongoRehobothSocial worker0818065301Ms. S. UuwangaRehobothSocial worker0813418942Ms. M. KuumeMarientalSocial worker0816707711Erongo RegionMs. B. NshimyimanaErongoControl Social worker0812374468Ms. M. Ricther (Supervisor)ErongoSenior Social Worker 0812564733Ms. A. BaardSwakopmundSocial Worker0814294703Ms. M. N. ChingwaramuseeWalvis BaySocial Worker0814205850Ms. C. MutwameziWalvis BaySocial Worker0813362197Ms. E. TjazukoOmaruruSocial Worker0813362197Omaheke RegionMs. B. NshimyimanaOmahekeControl Social worker0812374468 Ms. C. Muna (Supervisor)Gobabis Social worker 0813505515 Ms. Kiimbi NamvulaOtjineneSocial worker0813731214Zambezi RegionMs. B. NshimyimanaZambeziControl Social worker0812374468Mr. Dennis Matomola (Supervisor)ZambeziSenior Social worker 0816119760 Ms. S. SinalumbuKabbeSocial Worker0814474883Ms. M. MafuyaLinyantiSocial Worker0816865449Ms. M. MatenguKatima MuliloSocial Worker0816188414Mr. G. ChetikaKatima MauliloSocial Worker0816589944!Karas RegionMs. A. Musukubili! KarasControl Social worker0812808407Ms. M. ForbesKeetmanshoopSenior Social worker0814790907Ms. A. SkrywerLuderitzSocial worker0816325795Mr. H. GaogosebKarasburgSocial worker0817718779OtjozondjupaMs. A. Musukubili! Karas Control Social worker0812808407Ms. M. SwartzGrootfonteinSenior Social worker0813915212Ms. S. MuharukuaOkahandjaSocial worker0816605159Ms. H. PetrusOkakararaSocial worker0814838890Oshana RegionMs. R. Pelema OshanaControl Social worker0812328671Ms. L. IipingeOgwendivaChief Social worker0813078001Ms. J. HandeleOgwendivaSenior Social worker0813670793Ms. L. EndjalaOgwendivaSenior Social worker0812947396Ms. L. AlfeusOndangwaSocial worker0818501444Ms. I. DawidOshakati West & OmpundjaSocial worker0812399516Ms. L. ShaningwaOngwediva & UuvudhuyaSocial worker0812874057Ms. S. KakiliOkatanaSocial worker0813325165Ms. P. NewakaOshakati East & UukwiyuSocial worker0813051311Ohangwena RegionMs. R. PelemaOhangwenaControl Social Worker0812328671Ms. D. TshivoloEenhanaChief Social worker0812482386Ms. A. ValombolaEenhanaSenior Social worker0816363248Ms. E. NhindaEenhanaSenior Social worker0812452620Ms. V. AshiyanaEenhanaSocial worker0814423090Ms. M. WanailongaOkongoSocial worker0814659313Ms. F. ShilongoOndobeSocial worker0855856568Ms. M. NambambiOshikangoSocial worker0812149290Ms. T. AilongaOhangwenaSocial worker0814990098Ms. F. KagolaOngengaSocial worker0815630116Mr. A. SheefeniEndolaSocial worker0812043353Omusati RegionMs. B. MukuluOmusati Control Social worker0812310145Ms. K. KapataOmusatiChief Social worker0812447310Ms. M. HailongaGBVPSU Outapi & OgongoSocial worker0818796794Ms. J. KasheaGBVPUS & OutapiSocial worker0813929230Ms. M. UutoniAnamulenge& OkalongoSocial worker0812421818Ms. M. AiyamboOshikuku & EtayiSocial worker0813289045Mr. I. KuliwoyeElimSocial worker0811558045Ms. A. HamunyelaOkahao & OtamanziSocial worker0814032937Ms. M. KamatiTsandiSocial worker0813519211Ms. E. ShilumbuOnesi & RuacanaSocial worker0812911503Kunene RegionMs. B. MukuluOmusatiControl Social worker0812310145Ms. J. NamundjeboKuneneSenior Social Worker0811682002Ms. N. SimataaOpuwoSocial worker0813109894Mr. N. ShitalangahoKhorixasSocial worker0816185734Ms. D. KatumbeOutjoSocial worker0812011226Ms. Potrix LamberthKamanjabSocial worker0813844948Oshikoto RegionMs. R. Kamuingona OshikotoControl Social worker0811434797Ms. A. BoschOmuthiyaChief Social worker0813186716Ms. Frieda KadhepaOmuthiyaSenior Social worker0813820158Ms. A. ValombolaTsumebSocial worker0813809124Ms. Helena DavidGuinasSocial worker0816103821Ms. Sylvia NangoloOnayenaSocial worker0812289506Ms. Julia NekongoOnyaanyaSocial worker0816286143Ms. Josephine IdipoOniipaSocial worker0816128169Lydia ShipuataOniipaSocial worker0812628834Kavango East RegionMs. R. KamuingonaOshikotoControl Social worker0811434797 Ms. B. SimbarandaRunduSenior Social worker0814855404Ms. Joyce SimataaRunduSenior Social worker0812280245Mr. Augustinus TjikuzuNdonga LinenaSocial worker0812699182Ms. Stella MwaziRundu ruralSocial worker0817519869Ms. Trudy MushetuOmashareSocial worker0813859997Ms. Teclar Nsozi MukayaWACPU-RunduSocial worker0816863154Ms. Mwangala MutauNdiyonaSocial worker0813465456Ms. Meriam KaumaRundu-UrbanSocial worker0814039483Ms. Masiye MuyalapapiRundu - WACPUSocial worker0817436443Kavango West RegionMs. R. KamuingonaOshikotoControl Social worker0811434797 Ms. B. MwiyaNkurenkuruChief Social worker0812896655Ms. R. LuthuheziNkurenkuruSenior Social worker0811515888Mr. M. NairengeNkurenkuruSocial worker0812881625Ms. Penehafo MupumaNkurenkuruSocial worker0812051176Ms. Mirjam AgapitusMpunguSocial worker0816492396Ms. Livius HaikolaNcuncuniSocial worker0814466466Mr. Zeba MufutaMuseseSocial worker0812032702Mr. Toivo HausikuKapakoSocial worker0812800080Namibia Children’s HomeMs. H. SiamwandaWindhoekChief Children’s Home Superintendent0812502767Ms. J. ManaleWindhoekSenior Children’s Home Superintendent0815788840Ms. A. TubayungaWindhoekSocial worker0818050471Ms. I. LouwWindhoekChief Social worker0818343525After School CentreAfter School CentreMaggy KatimbaWindhoekSenior Children’s Home Superintendent0812135662

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